Not as easy as some of the other places you see online but I like that they were very thorough in the evaluation. I feel good knowing that they know what they are talking about. Too many people try and register their pet as a service dog just so they can keep them. The process here is a bit longer than I did in the past but it is so much more in depth and I thank you guys for taking the time to weed out the fakers. All those fake letters out there make it hard for the rest of us. It is a disservice to those of us who truly need our dogs.