I had a friend who went to another web site and after a few questions they got an email saying they were approved. That is NOT the case here!!! If you think you can say “I need my dog because it makes me feel better” You better think again. I had to show what they call the golden triangle. I thought it would be just pay some money and get a piece of paper. But no…. At first I was irritated because of this. BUT….Dr. Martin actually took some time to talk to me and gave me some different things that I can use when I am in public because my dog can’t be with me. There was so much that I thought I knew and I was wrong. He was so patient in answering all my questions and taking the time to explain different things like there is no “qualifying” for an ESA. He said that’s like asking you doctor if you could qualify for diabetes. Sounds pretty dumb but the way he explained it, it really made sense.